Building
a Web Site for Success by
Paul Barrs
It's a strange
anomaly.
Most people
who set out to start their own web site, no matter what type, build
it for failure, not success.
Crazy isn't
it? But true.
They find a
web site designer, tell him or here what they want - and boom - money
down the pit.
The saddest
part in all this is that they don't even know that they are destined
for failure long before their dreams shatter and break apart.
Why? The simple
truth is this - "most" web site Designers don't know squat about
marketing.
But - Isn't
the Web supposed to be that place where you "get on it" and cash
in? Isn't it? Hmmm.
The past few
years have shown us one thing: You're either for Web-based advertising,
or you're against it. Those who are for it, have faith in the progressive
technologies of the future, those who are against it have taken the
time to sit back, listen and learn - more people fail Online than
those who succeed.
Statistics tell
us that within 5 years of start up 90% of all small businesses will
go under. My personal experience through my own search engine shows
me that an even higher percentage of web sites will do the same.
Why? Because
they lack the fundamental strategies, marketing and development to
plan ahead, foresee the pitfalls, and capitalize on gains.
Here is a key
secret to Website success. It's "Easy to Do", it's also "Easy not
to Do." That applies to everything.
It's easy to
do a web site marketing plan. It's also easy not to do one. It's
easy to create a profitable web site, but it's also easy not to create
one. It's easy to pick up the phone and call a new potential customer;
or reply to an email, but it's also easy not to do it. That
one thing will determine your success, or measure your failure.
However, on
a brighter side, there are three specific things that you must focus
on doing if your want to develop a powerhouse and dynamic web site.
Those three things are:
1. Get potential
customers to your web site.
2. Get those
same people to come back.
3. Get them
to refer their friends, family and associates.
Sounds simple
doesn't it? It's easy to do, it's also easy not to do. And if you're
not consciously aware of this marketing reality, you're probably
not doing these three things. Let's look at them.
1. Get potential
customers to your web site.
It does not
matter where you are located, the differences in your product compared
to your competition, or if you have a red, pink or blue roof. Whether
you consider yourself competent in Internet Technology or not makes
no difference. You absolutely must focus 50% of your planning time
on gaining new visitors and customer enquiries. (Initially 80% if
your web site is just starting)
Use every method
available to you. Utilise every single resource. Study and learn
what it takes to get people to visit your web site. Visit your competitions
web sites. Survey your visitors. Do what it takes. I know I'm pointing
out the obvious, but if your head is stuck in pricing package development,
or management and accounting you won't be able to see the trees from
the forest.
Visitors to
your web site are your lifeblood. They are your bread and butter.
They represent every reason why you go Online in the first place
- to make money. And it's not your web design firms responsibility
alone - you pay the bills, so the buck stops right in your office.
So get them and get them quick.
2. Get those
same people to come back.
It's a proven
fact that most people will not buy from you on their first contact
(Or even contact you for that fact). There are no exceptions to this
rule. A prospective customer must have exposure to your web site
an average of 5 times (depending on their readiness and buying time
frame) before they will even contact you.
The world of
professional selling tells us that most sales closes take place on
the 7th contact. What does this tell you? If you work so hard at
getting new people to your web site, but then not getting them to
come back - you're building for failure. Don't do it!
Stop right now
and look at your sales systems. Do they make allowances for automatic
or semi-automatic follow up? Do you offer Auto responders from your
web site? Do you have downloadable information that they can access.
Do you use contact management software so that you don't loose track
of potential customers? Why do you think the Pro's in your industry
are the top income earners? Think about that. They keep in touch
with people. Either that or they invest some ridiculously high amount
of cash each month to attract first time visitors and work on the
Hit and Miss ratio.
3. Get them
to refer their friends, family and associates.
This is the
cream of the crop. When you set out in your web site, you must focus
80% of your time on getting new contacts. As your web site traffic
develops, you must then change that focus to 80% gaining referrals.
Referrals are
the sweetest prospective customers of all. They are already pre-qualified.
They already want what you have to offer. And you don't have to spend
a cent getting them! If your web site is fully operational, you can
do this with a simple, click and refer a friend script. It take only
moments to set up.
But even more
- are you ready for the kicker? You must ASK people for their referrals!
When you've got a great package to offer, it's fantastic. But there
is really no point in working really hard to get a brand new fresh
customer at great expense when all you have to do is ASK your existing
customers and visitors for a few referrals.
Don't be shy.
You ask, and most of them will happily give. It's that easy. Easy
to do, easy not to do. Can you see the pattern developing here, the
difference between success and failure, those that do and those that
don't?
All these things
are easy to do. They are, really. But most people opt for the easier
choice - not to do. The choice is yours. Build your web site for
success with qualified customer and visitor flow and you will reap
the rewards.
Paul Barrs has
compiled a complete Seminar Series titled "Website Magic!".
In it you will find 10 audio tutorials covering all the essential
aspects of profitable web site design, showing you how to Make More
Profit in your web site business. Download it Free from: http://www.paulbarrs.com
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