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The Truth
About Home Based Business
"How to implement a marketing strategy while
vacuuming"
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It was about
two years ago that it all began. The dream that is. I wanted to change
my life - my family's life. Freedom was calling, and I heeded its
throaty beckoning.
I'd spent well
over ten of an as yet undisclosed allotment of available years within
a variety of management roles in the public sector. I had worked
far too hard, for far too many hours, and too variable a collection
of personalities, whose leadership styles ranged from paternal, to
happily cruel.
I had tried
hard, grown much, taken my lumps, bounced back, and in the end found
myself entirely unenthused with the direction I had freely chosen
those many years before.
So I jumped.
Did I mention
that damnable dream? Just a tickle behind your ear. A little whisper
to one's self of a situation completely unlike the "now".
Thoughts of taking control of one's destiny, of leaping into the
abyss known as entrepreneurism, of utter faith in one's abilities,
and being able to make full use of them in 'all their glory'.
Writer, suddenly
interrupted by a summons from the small being known only as "child",
who is currently taking a "tubby", loses all track of thought
process, and attends to the wee one's needs...
Fade to bathroom
shot where said child proudly informs on discovery that shampoo selection
of the day makes a not-so tasty treat - writer discusses properties
displayed by cleansing agents as opposed to those indicated by edible
products, returns to computer with only thoughts of mouth bubbles
to draw from...
The planning
was done. It had been ongoing for months - a time fraught with internet
based research, business plan development, financial considerations,
product studies, target market evaluation. Months of site design,
graphics development, product photos, content generation. The computer
had become office, dinner table, and an occasionally unforgiving
pillow.
It was now,
god help us all, time to implement. Time to test my own metal. Time
to prove once and for all that I was a doer. A taker of chances.
A willing adventurer driven by sufficient fortitude of spirit to
successfully manufacture my own future.
We launched.
We uploaded. We submitted. We told people. We even took out some
banner ads - the creative juices were flowing! Banner ads we thought
- what a concept! $100 worth ought to fire us up for now - just until
the search engines pick us up and place us at the front of the pile!
That should garner us thousands of visitors daily, profits through
the roof (note to self - prepare those packing and shipping workstations)
and should take place in two or three weeks... right?
We waited.
And waited.
Flip to writer
as he receives unexpected client call - phone number not in general
distribution due to home based office challenges, but some clients
accept no less than direct contact. Conversation goes well, client
interested in products, wishes to place order, bless their soul...
Pan to driveway,
and approaching vehicle of writer's beautiful wife. Note dangling
muffler, creating unusual noises not generally associated with vehicles
authorized for ongoing road use.
Flash to
close-up of creature known as "dog", and the sudden increase
in blood flow and brain activity relative to psychic sensation that
wife has arrived. "Dog" stirs and awakens.
Zoom out
and pan to writer at desk (a.k.a. dinner table, pillow), still on
phone with potential client (a.k.a. potential mortgage payment).
Note writer's increasing look of panic as the realization of dog's
keen awareness of wife becomes clear. Follow writer as he attempts
to hastily change location to a more secure environment before the
inevitable occurs.
Zoom in on
writer's look of agony as "dog" reaches entrance portal
to home, and proceeds to advise wife through loud verbal activity
that he is a good boy, has been a good boy, and should probably receive
a treat. Bark.
Go to audio
of client, which is really no audio at all, as client has gone suddenly
silent at other end of phone. Clearly client is dealing with confusion
over dog in writer's office, and wondering at writer's current state
of mind, and thus ability to complete task at hand.
Flash to
entry of wife, and the piercing (although enthusiastic, and well
intended) "I'm home!!" ...
And waited.
Then things
began to happen. That first glorious order - proof that we were no
flash in the pan schemers - we were doing BUSINESS!. That first customer
was tended to like no other - receiving a level of attention and
service that would have made royalty feel spoiled.
Within only
days we had our second order, then another. We answered questions,
discussed the value of our product with potential clients, talked
real nice, and made some solid first impressions.
We grew our
marketing efforts, focusing on ventures involving some new fangled
"pay per click" search engines - "only for a couple
of weeks until the big boys pick us up, you know". We packed
a few more orders, began writing articles for our in-house newsletters,
as well as other interested parties just hankering to launch our
property into its rightful place within the internet's "top
ten most visited" list.
I would like
to say that the orders flooded our email system, but they didn't.
Strangely enough, the anticipated requirement for "leased warehouse
storage space" never materialized. Nor have we been invited
to join the Internet's "top ten" (although we may have
simply missed the call).
We have received
a "Cool Site of the Day" award, but like everything on
the Internet these days, we had to pay for it.
Grow we did,
but the growth had its price. Early analysis clearly indicated our
marketing efforts to be far outweighing our ability to acquire actual
customers willing to sufficiently reimburse us for kindly advising
them of our presence.
Clearly, there
were decisions to be made, directional shifts required, and additional
traffic gathering sites determined as necessary. Time to plan, design,
build, and launch, again....
Is this not
where we began? Close, but with a slight shift in perspective. Subtract
one cup of naive enthusiasm. Replace with one cup of dogged determination,
an perhaps a quarter cup of nibbling concern.
Pan to writer,
reawakening to the world around him as the phone rings. Though a
fan of cordless freedom, writer is clearly having difficulty in locating
phone, and while running frantically from room to room, is giving
consideration to potential client hanging up out of sheer frustration
(see "dog", and/or "mortgage payment")
Writer locates
cordless, and notes to his dismay that there is no client on other
end, but instead, someone calling themself "School Nurse".
Writer attempts
to make sense of situation, but half of brain has been left jiggling
aimlessly inside hard drive of computer. Nurse, otherwise known as
"not-so-patient lady", explains that there has been an
incident with being known as "oldest child", one involving
some bad beef stew, and its imminent release while "oldest child"
was jogging on the recently waxed gymnasium floor. Nurse requests
"oldest child" be removed from premises, as soon as possible.
Writer concurs, and asks where specifically "Nurse" would
recommend that "oldest child" be removed to? Nurse fails
to see humor in comment.
Writer nervously
abandons home office (dinner table, pillow), locates home based child
inside kitchen cupboard, spends 15 minutes attaching various winter
garments to child. Writer transports child from house, to vehicular
mounting bracket (car seat), speeds dangerously to school, disconnects
small child, locates older child, remounts small child, says a moment
of prayer regarding older child "making it home without further
incident", and does so. Writer returns to cone of silence.
Then comes the
launch of sites two, three, four, and five. With some careful planning,
we have been able to dedicate ourselves to this stage without the
troubling interference of outside work responsibilities. During the
summer season no less! Thoughts of shortened summer hours, increased
cash flows, and afternoons on the links begin to creep into our busy
minds.
Though tackling
the "naive" factor with some success, current enthusiasm
is peaked. We are, after all, now living the dream! Working from
home, with no reporting structure excepting ourselves. We are on
the verge of complete schedule flexibility. We are on the road to
the good life!
Then one day
we take a look out the window. There's an unknown white substance
covering our somewhat unkempt grounds. Some sort of cotton? A light
dusting of sugar to add a touch of sweetness to our already decadent
lifestyle?
Snow?
One golf game.
No holiday escape. A yard condition that is seriously impacting our
neighbor's resale values. A review of hours worked that indicates
a flexibility hampering 80 hours per week! And an average income
that would be illegal if offered by any other party than ourselves.
Refocus opportunity number two.
Examine structure
of all sites, incoming sales, margins, and impact of reduced marketing
expenses. Research newly launched promotional options, as well as
the old dogs not adopted earlier. Review weaknesses of original property
now understood through long learning curve traveled to date. Make
corporate decision to address site weaknesses via the first network
site "rebuild". Adopt customer recommendations. Place additional
sticky features. Improve overall product presentations and cross-sell
opportunities. Plan it. Build it. Launch it.
Pray.
Fade to writer
looking obviously pensive, giving serious consideration to potential
partnerships of a non-competetive nature worthy of further exploration,
in order to achieve stronger client awareness of products, as well
as increases in overall traffic. Pull back, exposing writer to be
speedily vacuuming dog residue from all horizontal surfaces within
household, while giving due consideration to many such hefty questions.
Break to
writer deftly developing an improved shipping pricing strategy, designed
to ensure client impression of value, while maintaining a natural
draw to more self supporting, and costly options. Zoom out to show
writer drawing picture of duck with prepackaged icing packet provided
with "child's" favorite toaster strudel product (see lesson
in edible products), trying to maintain mental division between features
of new shipping policy with bird related objects, such as beaks,
and that undefined webbing between their toes.
Flash to
writer busily packing 5 orders at once, the largest daily client
request to date, and listen in as writer calculates potential profit
on shipments. Audio to writer's thoughts, as he reviews recent marketing
shifts, promotional experiments that seem to be working, and calculates
business as only a hair away from providing one member of household
with an actual, regular income.
Shift video,
allowing viewer to note the thinning hair, pale skin, and stress
related wrinkles spreading slowly across writer's visible features.
Zoom in on writer's daily notes, as he gives consideration to an
outdoor office in future, allowing for needed exposure to sunlight,
and the prevention of potential automobile/pedestrian accidents relative
to his pale skin's lack of visibility against the white winter snow.
Focus also
on the growing smile, and the unmistakable glimpse of pure pride
taking bloom on writer's face. Zoom in as writer comes to suddenly
understand that they are no longer just running a business, they
are the successful owners of a home based, Internet operation that
is profitable, growing, and although never easy, worth every ounce
of sustained effort, eyestrain, and potential carpal tunnel syndrome
required.
Fade to black.
Show trailer of writer bloopers, involving icing duck that looks
more like a seal. Fade out.
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